Terms of service

Last updated: December 14, 2025

Welcome to YUP. These Terms of Service (“Terms”) govern your access to and use of our website, products, and services (collectively, the “Services”). By visiting our website or purchasing from us, you agree to be bound by these Terms.

If you do not agree with any part of these Terms, you should not access or use the Services.

1. General Conditions

  • YUP reserves the right to refuse service to anyone for any reason at any time, to the extent permitted by applicable law.

  • You agree not to use our products or Services for any unlawful or unauthorized purpose.

  • Any breach or violation of these Terms may result in immediate termination of your access to the Services.

2. Eligibility

By using the Services, you confirm that:

  • You are at least the age of majority under Lebanese law, or

  • You have the consent of a parent or legal guardian.

3. Products and Services

  • We make every effort to display product details, descriptions, and colors as accurately as possible. However, we cannot guarantee that your device’s display will accurately reflect the actual product.

  • All products are subject to availability and may be withdrawn at any time without notice.

  • We reserve the right to limit the quantities of any products or services we offer.

4. Pricing and Payments

  • All prices are listed in the currency displayed on the website and are exclusive of shipping fees unless stated otherwise.

  • Prices may change at any time without prior notice.

  • Payments must be completed using the available payment methods at checkout.

  • In the event of a pricing error, we reserve the right to cancel or refuse any order placed at an incorrect price.

5. Orders and Acceptance

  • Placing an order constitutes an offer to purchase. Orders are not considered accepted until confirmation is issued.

  • We reserve the right to cancel or limit any order, including suspected fraudulent or unauthorized transactions.

  • If an order is canceled after payment, a refund will be processed according to our Return and Refund Policy.

6. Shipping and Delivery

  • Delivery timelines are estimates and may vary due to location, customs, carrier delays, or circumstances beyond our control.

  • YUP is not responsible for delays caused by third-party delivery services.

  • Risk of loss passes to you upon delivery of the order.

7. Returns and Refunds

Returns and refunds are governed by our Return & Refund Policy, which forms part of these Terms. Please review it carefully before making a purchase.

8. User Accounts

  • You are responsible for maintaining the confidentiality of your account credentials.

  • You agree to provide accurate and current information when creating an account.

  • YUP is not liable for any loss or damage resulting from unauthorized use of your account.

9. Intellectual Property

  • All content on the website, including text, images, logos, designs, graphics, and trademarks, is the property of YUP or its licensors.

  • You may not reproduce, distribute, modify, or exploit any content without prior written consent.

10. User Content

  • If you submit reviews, comments, or other content, you grant YUP a non-exclusive, royalty-free, worldwide right to use, reproduce, and publish such content.

  • You agree that your content will not be unlawful, offensive, misleading, or infringe on third-party rights.

11. Prohibited Uses

You agree not to use the Services to:

  • Violate any Lebanese or international laws or regulations

  • Infringe on intellectual property rights

  • Transmit malicious code, viruses, or harmful software

  • Harass, abuse, or discriminate against others

  • Interfere with the security or functionality of the Services

12. Limitation of Liability

To the maximum extent permitted by applicable law:

  • YUP shall not be liable for any indirect, incidental, special, or consequential damages arising from your use of the Services or products.

  • Our total liability shall not exceed the amount paid by you for the product giving rise to the claim.

13. Indemnification

You agree to indemnify and hold harmless YUP, its owners, directors, employees, and partners from any claims, damages, or expenses arising from your breach of these Terms or misuse of the Services.

14. Disclaimer of Warranties

The Services and products are provided “as is” and “as available,” without warranties of any kind, either express or implied, except as required by law.

15. Governing Law

These Terms shall be governed by and interpreted in accordance with the laws of the Republic of Lebanon, without regard to conflict of law principles.

16. Dispute Resolution

Any disputes arising out of or relating to these Terms or the Services shall first be attempted to be resolved amicably. If unresolved, disputes shall be subject to the exclusive jurisdiction of the competent courts in Lebanon.

17. Changes to These Terms

We reserve the right to update or modify these Terms at any time. Changes will take effect upon posting on this website. Continued use of the Services constitutes acceptance of the revised Terms.

18. Contact Information

For any questions regarding these Terms of Service, please contact us:

Email: hello@yuplb.com
Address:
Bchamoun 4501
Koroum 4-10 Street
Ezzat Eid Building, Block B, Apartment B06
Bchamoun, 5338
Lebanon