Refund policy

We want you to love what you ordered. If something isn’t quite right, here’s how we handle returns and refunds.

Returns Eligibility

  • Items can be returned within 7 days of delivery.
  • Products must be unused, unworn, unwashed, and in their original condition with all tags attached.
  • Items showing signs of wear, damage, alteration, or perfume scents will not be accepted.

Non-Returnable Items

For hygiene and safety reasons, the following items cannot be returned or refunded:

  • Sale or discounted items
  • Accessories
  • Intimates, bodysuits, swimwear, or items marked as non-returnable
  • Gift cards

How to Request a Return

  • Contact our customer support within 7 days of receiving your order.
  • Provide your order number and clear photos if the item is defective or incorrect.
  • Once approved, you will receive return instructions.
  • Returns sent without prior approval may not be accepted.

Return Shipping

  • Customers are responsible for return shipping costs unless the item is defective or incorrect.
  • Shipping fees are non-refundable.
  • We recommend using a trackable shipping method, as we are not responsible for lost return parcels.

Refunds

  • Once your return is received and inspected, we will notify you of the approval or rejection.
  • Approved refunds will be processed within 7 business days.
  • Refunds are issued to the original payment method.
  • Processing times may vary depending on your bank or payment provider.

Exchanges

  • Exchanges are subject to product availability.
  • If the requested item is unavailable, a refund or store credit will be offered.

Defective or Incorrect Items

If you receive a damaged, defective, or wrong item, please contact us within 12 hours of delivery with photos. We’ll make it right, fast.

Contact Us

For any questions regarding returns or refunds, please reach out to our customer support team. We’re here to help.